This Privacy Policy describes how GYANPEETH RESIDENTIAL SCHOOL and its affiliates (collectively "GYANPEETH RESIDENTIAL SCHOOL," "we," "our," "us") collect, use, share, protect, or otherwise process your information/personal data through our website https://grs.nletschool.com/ (hereinafter referred to as the "Platform").
Please note that you may be able to browse certain sections of the platform without registering with us. We do not offer any product or service under this platform outside India, and your personal data will primarily be stored and processed in India.
By visiting this platform, providing your information, or availing any service offered on the platform, you expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms of Use, and applicable service conditions, and agree to be governed by the laws of India, including those related to data protection and privacy. If you do not agree, please do not use or access our platform.
We collect your personal data when you use our platform, services, or otherwise interact with us during the course of our relationship. Some of the information we may collect includes, but is not limited to,
Personal information provided during registration or use, such as name, date of birth, address, mobile number, email ID, or any proof of identity/address.
Sensitive personal data (only with your consent), including payment information or biometric data (e.g., facial recognition or physiological data) as required to enable certain features on the platform, in accordance with applicable laws.
You always have the option to not provide information by choosing not to use a particular service or feature on the platform.
We may also collect and analyze data regarding your usage behavior, preferences, and interactions on the platform on an aggregated basis. Your transaction-related information, including on third-party partner platforms, may also be collected.
Please note:
When a third-party partner collects your data directly, their privacy policy will apply. We are not responsible for their practices and advise you to read their privacy policy before providing any information.
If you receive a call or message from someone claiming to be GYANPEETH RESIDENTIAL SCHOOL requesting sensitive information (e.g., bank PINs, OTPs, passwords), do not share such data. If you've already done so, report it immediately to law enforcement authorities.
We use your personal data to:
Provide the services you request
Enhance user experience
Communicate school updates, academic notifications, and educational offerings
Troubleshoot problems or resolve grievances
Conduct surveys, internal research, or analysis
Detect and prevent fraud or misuse
Customize and improve our services
Enforce our Terms and Conditions
To the extent we use your personal data for marketing, you will have the option to opt out of such communications.
We may share your personal data:
Internally with our staff or affiliated academic partners
With third-party service providers (e.g., IT services, payment gateways, logistics) strictly for academic or administrative purposes
With law enforcement or government authorities, if required under applicable laws or legal orders
To enforce our Terms of Use, respond to legal claims, or protect our rights and users' safety
We do not sell or rent your personal data.
We implement reasonable security practices and procedures to protect your personal data from unauthorized access, loss, or misuse. When you access your account or share data with us, we use secure servers and encryption standards to safeguard the data.
However, data transmission over the Internet cannot be guaranteed to be 100% secure due to inherent risks. By using the platform, you acknowledge and accept this risk.
You are responsible for maintaining the confidentiality of your login credentials.
You may delete your account via your profile settings or by contacting us. Upon deletion, all your account-related data will be erased unless:
There are pending grievances, disputes, or services
Retention is necessary under applicable laws
Data is required to prevent fraud or future abuse
In some cases, we may retain anonymized data for research and analytical purposes.
You may:
Access, correct, or update your personal data via Platform settings
Withdraw consent for use of your personal data by writing to our Grievance Officer (contact below)
By using our platform and providing your information, you consent to its collection, storage, usage, sharing, and processing as outlined in this Privacy Policy.
If you share information about another person, you confirm that you have the authority to do so and that they consent to our use of the data as per this policy.
You also authorize us (including affiliates, service providers, and academic and tech partners) to contact you via SMS, email, calls, or app notifications for purposes described herein.
To withdraw consent, please contact our Grievance Officer with the subject line "Withdrawal of consent for processing personal data." Such withdrawal will not be retrospective.
Withdrawal may affect your access to certain services that depend on your personal data.